Shipping Policy

Effective Date: March 4, 2025

At Zenunie, we strive to provide a seamless shopping experience, including fast and reliable shipping. Our Shipping Policy outlines the terms and conditions regarding shipping methods, delivery times, and shipping costs to ensure you have all the information you need to receive your orders in a timely manner.

1. Shipping Methods

We offer various shipping options depending on the delivery address. Available shipping methods will be presented to you during checkout. Currently, we ship within the United States only, with the following options:

  • Standard Shipping: Typically arrives within 5-7 business days.
  • Expedited Shipping: Typically arrives within 2-3 business days.
  • Priority Shipping: Fastest option, typically arriving within 1-2 business days.

Note: Shipping times may vary depending on product availability and your location.

2. Shipping Charges

Shipping costs are calculated based on the shipping method chosen, the size of your order, and the delivery destination. Shipping fees will be displayed during checkout before you complete your purchase.

  • Free Shipping: We offer free standard shipping on orders over a certain amount. Please refer to our website for specific details on the free shipping threshold.
  • Shipping Discounts: From time to time, we may offer shipping promotions or discounts. These will be highlighted on the website or communicated during the checkout process.

3. Order Processing Time

  • Processing Time: Orders are typically processed within 1-2 business days. Orders placed over the weekend or on holidays may experience slight delays. Once your order is processed, we will ship it out according to the shipping method selected at checkout.
  • Shipping Notification: Once your order has shipped, you will receive an email with tracking information to help you monitor the status of your delivery.

4. Delivery Times

  • Delivery times vary depending on the shipping method selected, product availability, and the destination address.
  • Standard Shipping typically arrives within 5-7 business days from the ship date.
  • Expedited Shipping usually arrives in 2-3 business days from the ship date.
  • Priority Shipping will arrive in 1-2 business days from the ship date.

Please note that shipping times may be impacted by factors outside of our control, such as weather conditions, natural disasters, or carrier delays.

5. Shipping Restrictions

  • Shipping Locations: Currently, we only ship within the United States. We are working to expand our international shipping options, so stay tuned for updates on our website.
  • P.O. Box Addresses: Some shipping carriers may not deliver to P.O. Box addresses. Please ensure that you provide a physical address to avoid any shipping delays.

6. Order Tracking

After your order has shipped, you will receive an email with a tracking number. You can use this tracking number to monitor the progress of your shipment. If you have any issues or concerns regarding tracking, feel free to contact our customer service team.

7. Lost or Damaged Items

In the rare case that your order is lost or damaged during shipping, please contact our customer service team immediately at info@zenunie.com or call (660) 679-4258. We will work with the shipping carrier to resolve the issue, and in case of damage, we will issue a replacement or refund.

8. Incorrect or Missing Shipping Information

Please ensure that all shipping details (address, phone number, etc.) are correct before placing your order. We are not responsible for delays caused by incorrect or incomplete shipping information. If an error is discovered, please contact us immediately to update the information. Once the order has been processed or shipped, we may not be able to make changes.

9. Contact Us

If you have any questions about shipping, need assistance with tracking, or would like more information on shipping options, please feel free to reach out to our customer service team: