Sales Policy

Effective Date: March 4, 2025

At Zenunie, we strive to offer an exceptional shopping experience with high-quality sports equipment and outstanding customer service. Our Sales Policy outlines the terms and conditions that govern the sale of products through our website, ensuring transparency and clarity for our valued customers.

1. Product Availability

While we make every effort to ensure that our products are available for purchase, inventory levels may fluctuate. In the rare event that a product is out of stock after your order is placed, we will notify you immediately and offer the option to either:

  • Wait for the item to be restocked.
  • Choose an alternative product.
  • Cancel the order and receive a full refund.

2. Pricing

All prices listed on our website are in US Dollars (USD) and are subject to change without notice. Prices may vary based on promotions, discounts, or sales events. We reserve the right to correct any pricing errors or inaccuracies, even after an order has been placed.

  • Discounts and Promotions: Any discounts or promotions offered are valid only for the specified period and may not be combined with other offers unless stated otherwise.
  • Shipping Fees: Shipping fees will be calculated at checkout based on the shipping method and destination.

3. Order Confirmation

Once your order is placed, you will receive an order confirmation email with details of your purchase. Please review this confirmation carefully to ensure all information is correct. If there are any discrepancies or issues, please contact our customer service team within 24 hours for assistance.

4. Payment Methods

We accept the following payment methods for online purchases:

  • Credit and debit cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Other secure payment methods (as indicated during checkout)

All transactions are processed securely, and we do not store any sensitive payment information on our servers.

5. Sales Taxes

Sales tax will be applied to orders where applicable, based on the shipping address. The tax rate may vary depending on your location, and the total sales tax amount will be calculated during checkout.

6. Shipping and Delivery

  • Processing Time: Orders are typically processed within 1-2 business days after payment confirmation.
  • Shipping Time: Shipping times may vary depending on the shipping method selected and the destination. Estimated delivery times will be provided during checkout.
  • Shipping Costs: Shipping costs will be calculated at checkout based on the chosen shipping method and your location.

Zenunie is not responsible for any delays caused by third-party shipping carriers or customs procedures. Please ensure that your shipping address is accurate to avoid delivery issues.

7. Cancellations and Modifications

If you need to cancel or modify an order, please contact our customer service team as soon as possible. Once an order has been processed or shipped, we are unable to make changes or cancellations. In that case, you would need to follow our return policy upon receiving the item.

8. International Orders

Currently, Zenunie only ships within the United States. We are working on expanding our international shipping options in the future. Stay updated by checking our website for international shipping availability.

9. Customer Support

If you have any questions or concerns about your order or our sales process, please reach out to our customer service team: