Payment Policy

Effective Date: March 4, 2025

At Zenunie, we want to ensure a smooth and secure payment process for all of our customers. This Payment Policy outlines the types of payments we accept, the payment process, and any additional terms related to payments for purchases made on our website.

1. Accepted Payment Methods

We accept the following forms of payment for online purchases:

  • Credit and Debit Cards:
    • Visa
    • MasterCard
    • American Express
    • Discover
  • PayPal: You can use your PayPal account to make payments securely.
  • Other Secure Payment Methods: We may offer other payment options depending on your location, including alternative payment systems or financing options.

All payments are processed securely using SSL encryption technology to ensure the safety of your sensitive information.

2. Payment Processing

  • Authorization: Once you complete your order and submit payment details, your payment is processed and authorized by your payment provider (e.g., credit card company or PayPal). We do not store any of your payment details.
  • Order Confirmation: After your payment is successfully processed, you will receive an order confirmation email with details of your purchase. Please review the details carefully to ensure everything is correct.
  • Pending Payments: If there are any issues with payment processing, we will notify you and may require you to submit an alternative payment method.

3. Pricing and Currency

  • Currency: All prices listed on our website are in United States Dollars (USD).
  • Taxes: Applicable sales taxes will be calculated during checkout based on your shipping address. Taxes may vary depending on your location and are included in the final total.
  • Pricing Errors: While we strive to ensure that all pricing information is accurate, errors may occasionally occur. In the event of a pricing error, we will notify you and offer the option to proceed with the corrected price or cancel the order for a full refund.

4. Payment Security

We take your security seriously. All transactions are encrypted using Secure Socket Layer (SSL) technology. This ensures that your payment information, including credit card details, is protected during the transaction process. Additionally, we comply with Payment Card Industry Data Security Standards (PCI DSS) to ensure secure handling of payment information.

5. Payment Confirmation and Order Fulfillment

  • Payment Confirmation: Your order will only be processed once your payment has been successfully authorized. If your payment is declined or failed, your order will not be processed, and you will be notified to resolve the issue.
  • Order Fulfillment: Once your payment is confirmed, we will begin processing and fulfilling your order. You will receive a shipping confirmation once your items have been dispatched.

6. Refunds and Cancellations

If you wish to cancel your order or request a refund, please refer to our Refund and Returns Policy. Any refunds will be issued to the original payment method used for the purchase. Please note that the time it takes for a refund to appear in your account may vary depending on your payment provider.

7. Fraud Prevention

To protect both our customers and Zenunie, we monitor all transactions for fraud. If any suspicious activity is detected, we may contact you for verification before processing your payment. If we suspect fraudulent activity, we reserve the right to cancel or suspend orders until the issue is resolved.

8. Contact Us

If you have any questions or concerns regarding our payment policy or need assistance with a payment issue, please feel free to contact us: